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RESERVATION & CANCELLATION POLICY

Reservation policy

Please note that under the reservation policy of the hotel, the reservation service will send you a link to a credit card authorization form to fill in.
To guarantee the reservation, the hotel will charge an amount of 50% of the stay as non-refundable deposit and 100% of the stay for reservation between the Christmas and New Year period.

Groups (5 rooms minimum): 50% at confirmation. At J-30 90% of the total amount should be paid and balance to be paid at least 24 hours before clients’ departure.

Cancellation policy

Period Amount to be paid
Day-1and no-show* 100% of the stay
Day-7 to day-2 90% of the stay
Day-15 to day-8 70% of the stay
From the confirmation to day-16 50% of the stay

Deposit not reimbursable

Cancellation policy Christmas & New Year period:

From December 23th to January 3rd, 100% deposit non reimbursable

* Is considered as no show, any client who didn’t arrive before 7, 00 am the day following his forecasted arrival.