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RESERVATION & CANCELLATION POLICY

Reservation policy

Please note that under the reservation policy of the hotel, the reservation service will send you a link to a credit card authorization form to fill in.
To guarantee the reservation, the hotel will charge an amount of 50% of the stay as non-refundable deposit and 100% of the stay for reservation between the Christmas and New Year period.

Groups (5 rooms minimum): 50% at confirmation. At J-30 90% of the total amount should be paid and balance to be paid at least 24 hours before clients’ departure.

Validation of reservation means that you accept reservation and cancellation policies.

Cancellation policy

Period Amount to be paid
Day-1and no-show* 100% of the stay
Day-7 to day-2 90% of the stay
Day-15 to day-8 70% of the stay
From the confirmation to day-16 50% of the stay

Deposit not reimbursable

Cancellation policy Christmas & New Year period:

From December 23th to January 3rd, 100% deposit non reimbursable

* Is considered as no show, any client who didn’t arrive before 7, 00 am the day following his forecasted arrival.