Frequently Asked Questions

La Sultana Oualidia overlooks the lagoon of Oualidia, on Morocco’s Atlantic coast between El Jadida and Safi.

Surrounded by gardens, oyster beds and coastal landscapes, the property offers an intimate setting shaped by the light, water and rhythm of the tides.

Guests can arrive at either Casablanca Mohammed V Airport or Marrakech Menara Airport.

The journey takes approximately two and a half hours from Casablanca Airport and three hours from Marrakech Airport, depending on traffic and road conditions.

Yes. Our concierge team can arrange private transfers from Casablanca or Marrakech airports, as well as between La Sultana Marrakech and La Sultana Oualidia.

Please share your travel arrangements before arrival so that our team can coordinate your journey.

Oualidia is a year-round destination, with each season offering a different experience. In the sheltered setting of the lagoon, La Sultana enjoys mild temperatures and protection from Atlantic winds, with daytime temperatures typically reaching around 18 °C in winter and 27 °C in summer.

Spring and autumn are particularly rewarding for birdwatching, as migratory birds visit the lagoon.

Winter offers a quieter atmosphere, ideal for coastal walks, nature and time at the spa. Please note that the hotel closes for its annual winter break in January. Our reservations team can confirm the exact closure and reopening dates.

Summer brings a livelier seaside atmosphere, with Atlantic breezes offering a welcome escape from the heat of inland Morocco. It is a wonderful season for swimming, surfing and enjoying the lagoon. During local holiday periods, Oualidia becomes busier, and some excursions may be limited or unavailable. Our concierge can advise on the best options for your dates.

For a first visit, we suggest three to four nights. This allows time to discover the lagoon, enjoy the spa, experience the local cuisine and leave space for unhurried days.

A longer stay offers the opportunity to explore more of the coast and enjoy the house at your own pace.

At La Sultana Oualidia, each stay can be shaped around your own pace and interests. Explore the lagoon by kayak or paddleboard, discover its birdlife with a guide, try surfing or enjoy a game of padel.

Take time for a Moroccan cooking class, a traditional hammam ritual or a massage at the spa. Relax beside the infinity pool overlooking the lagoon, or enjoy a private lunch by the ocean, a sunset cruise or dinner beneath a Berber tent.

Our concierge team can create a personalised itinerary that balances nature, discovery, wellbeing and time to unwind. Experiences are subject to availability, tides and weather conditions.

Yes. A stay can combine relaxation with kayaking, paddleboarding, surfing, horse riding, cycling or fishing. Guests can also enjoy our gym, padel court and wellbeing activities.

Our sports coach offers personalised guidance, while our Activity Hub provides the equipment you need to make the most of your activities.

Our concierge can help select experiences according to your interests and abilities. Outdoor activities depend on tides, weather and local conditions.

Yes. Our concierge team can help plan transfers, dining, spa treatments and experiences before your arrival.

Contact the team at conciergerie@lasultanaoualidia.com to create a stay around your preferences, with time for both discovery and relaxation.

La Sultana Oualidia is an intimate five-star hotel overlooking Oualidia’s Atlantic lagoon in Morocco. With only 12 individually designed rooms and suites, it combines the warmth and privacy of a family home with highly personalised service.

Guests enjoy three dining venues, a spa and traditional hammam, indoor and outdoor swimming pools, a gym and a padel court. Experiences draw on the surrounding nature, from exploring the lagoon and birdwatching to discovering oyster farms and enjoying fresh local seafood.

From your second stay, you become a Sultana Lover, with exclusive amenities and privileges designed to make each return even more personal.

With only 12 rooms and suites, La Sultana Oualidia combines the warmth and privacy of a family home with the attentive service and facilities of a five-star hotel.

Guests enjoy a dedicated concierge, personalised assistance throughout their stay, three dining venues, a spa and traditional hammam, indoor and outdoor swimming pools, a gym and a padel court.

Our intimate scale allows our team to get to know each guest’s preferences, anticipate their wishes and tailor the details that make a stay feel personal.

Yes. La Sultana Oualidia has received international recognition, including One MICHELIN Key.

Our Awards & Recognition page brings together the house’s distinctions, with links to the awarding organisations and details of each recognition.

La Sultana Oualidia has 12 individually designed rooms and suites.

Each has its own character, with natural materials, carefully chosen furnishings and a private terrace. Our reservations team can help you choose the accommodation best suited to your stay.

Views vary by category. Panorama Rooms and Panorama Suites overlook the gardens and surrounding countryside, while Lagoon Suites, the Treehouse Suite and the Ocean Suite offer views towards the lagoon.

Please discuss your preferences with our reservations team before booking.

Yes. Each room and suite has a private terrace with an outdoor whirlpool bath, offering a secluded place to unwind.

The Treehouse Suite is a distinctive retreat set among the trees facing the lagoon. It combines an elevated view and a sense of adventure with the comfort and personal service of La Sultana.

Yes. La Sultana Oualidia has an outdoor infinity pool overlooking the lagoon, at 26 °C, as well as a heated indoor pool at 30 °C.

The infinity pool is a favourite place to swim, relax and enjoy the changing light and views across the water.

The hotel’s beach opens onto the lagoon rather than directly onto the Atlantic Ocean. For swimming in the lagoon, we recommend taking a small boat to a suitable spot across the water. A boat crossing also provides access to the Atlantic beach, where swimming conditions depend on the waves and currents.

Many guests prefer to enjoy our infinity pool, with its uninterrupted views over the lagoon. Our team will be happy to arrange a boat crossing and advise on local conditions.

With its intimate atmosphere and lagoon setting, La Sultana Oualidia lends itself naturally to time together.

A sunset cruise, a picnic beside the ocean or a private dinner beneath a Berber tent can become a memorable part of the stay. Arrangements are subject to availability and weather conditions.

Yes. Families are warmly welcomed at La Sultana Oualidia.

Family accommodation is available in our Ocean Suite and Lagoon Suite categories, with access to a small adjoining bedroom for children. Panorama Rooms can also accommodate an extra bed within the room.

The hotel is a wonderful place for young explorers, with live seafood tanks, hidden pathways leading to the pool and plenty of opportunities to discover nature. Children can harvest vegetables with our gardener, explore the lagoon or try their first surfing lesson, with activities adapted to their ages and interests.

Please contact our reservations team to discuss suitable accommodation and activities for your family.

La Sultana Oualidia is arranged across several levels, with steps leading to rooms and shared areas, including the restaurant. No room can be reached entirely without stairs.

We strongly recommend contacting our reservations team before booking so that we can explain the layout and assess whether the property meets your individual mobility requirements.

La Sultana Oualidia offers three complementary dining experiences.

La Table de La Plage celebrates local seafood and garden produce at lunchtime.

La Table de La Sultana offers evening dining inspired by Moroccan and French cuisine.

The Jan Janz brings together cocktails and dishes inspired by the Far East in a thatched pavilion overlooking the lagoon.

Opening times and dining settings may vary according to the season and weather conditions.

Yes. Oysters, fish and shellfish are at the heart of our cuisine, celebrating Oualidia’s fishing and oyster-farming traditions.

Our own seawater tanks hold live spiny lobsters, lobsters and spider crabs, allowing our chefs to prepare exceptional seafood directly from the tank to your plate. This remarkable freshness lets the natural flavours of each ingredient shine through.

Our menus follow the seasons and the local catch, complemented by vegetables and herbs freshly picked from our organic kitchen garden.

Yes. Our organic kitchen garden is an essential part of life at La Sultana Oualidia. Vegetables and aromatic herbs are grown on the property and harvested with the seasons, bringing freshness and a direct connection to the land to our menus.

Guests can discover what is growing during their stay, while children can join our gardener to pick vegetables for their lunch. From garden to plate, the experience celebrates the simple pleasure of freshly harvested produce.

Our chefs can adapt dishes to many dietary requirements and personal preferences, including vegetarian, plant-based and gluten-free options.

Please inform us of allergies or specific requirements before arrival so that our culinary team can advise on suitable preparations.

Breakfast and lunch at La Table de La Plage are available to non-resident guests by advance reservation, subject to availability.

La Table de La Sultana and The Jan Janz are reserved for guests staying at the hotel.

Guests can explore the lagoon by kayak, paddleboard or traditional boat, discovering its changing landscapes from the water.

Our concierge can recommend an outing according to your interests, the tides and the day’s conditions.

Yes. Our Bird Watching Safari introduces guests to the lagoon’s birdlife and the importance of its wetland habitat.

The species encountered vary with the season and migration patterns, making each outing different. Spring and autumn are particularly rewarding times to discover migratory birds.

Yes. Guests can discover Oualidia’s oyster-farming traditions through a boat excursion and oyster-tasting experience.

Our concierge can also arrange an outing combining a visit to the oyster beds with a private lunch beside the ocean.

Yes. In a kitchen that feels like the heart of a Moroccan family home, join our dada, a traditional Moroccan cook, as she prepares your meal and shares her recipes, gestures and cooking secrets.

More than a formal lesson, this is a moment of warmth and exchange: watching, tasting and learning the little details that make a dish special, with practical tips to recreate it at home.

Please contact our concierge to arrange your cooking experience during your stay.

La Sultana Oualidia is Green Key certified, recognising its commitment to responsible hospitality and continuous environmental improvement.

Our daily practices include water and energy management, an organic kitchen garden, local sourcing, waste sorting and regular clean-ups around the lagoon. Treated wastewater supplies all the garden’s irrigation needs, helping conserve water in this sensitive coastal setting.

Guests can also discover the lagoon’s ecosystem through nature experiences designed to encourage understanding and respect for its wildlife.

Discover our Green Key certification and environmental commitments.

Yes. The spa offers a traditional hammam, massages and beauty treatments in a setting of stone arches and vaulted ceilings.

Moroccan bathing rituals, natural ingredients and attentive care form the heart of the experience.

Yes. Guests can enjoy the gym and padel court, alongside activities such as yoga, kayaking and paddleboarding. Our sports coach offers personalised guidance and can help adapt sessions to your fitness level, interests and goals.

Our team can share the wellbeing programme available during your stay and help you balance movement, outdoor discovery and relaxation.

Advance reservations are recommended to secure your preferred treatments and times.

Our team can help you choose a hammam ritual, massage or facial treatment to complement your stay.

Spa treatments are available to non-resident guests by advance reservation, subject to availability and the hotel’s access conditions.

Please contact the team before your visit to confirm available appointments.

Yes. Art is part of the character of the house, with a collection that brings together Orientalist paintings and a particular focus on modern and contemporary Moroccan art, including works by Chaïbia Talal, Tahar Ben Jelloun and Augustin Ferrando.

Complementing the collection at La Sultana Marrakech, the works in Oualidia continue the artistic journey through different periods and perspectives.

Displayed throughout the interiors, the collection forms part of everyday life at La Sultana Oualidia, inviting guests to discover art in the intimate atmosphere of a private home.

La Sultana Oualidia was designed to sit naturally within the landscape. Local stone, natural materials and planted terraces connect the architecture to the gardens and lagoon.

Its intimate scale and buildings arranged across different levels follow the contours of the site, opening up views while preserving secluded spaces. Moroccan craftsmanship gives the interiors their character, creating the atmosphere of a private coastal home.

This care extends beneath the surface: the property is entirely self-sufficient in water, with its own water supply and wastewater treatment systems. These discreet installations are integral to its design, supporting responsible water management in this sensitive coastal setting.

Yes. Oualidia’s lagoon forms part of the Sidi Moussa–Oualidia wetland complex, designated a Wetland of International Importance under the Ramsar Convention since 2005.

Its lagoons, salt marshes and coastal habitats provide important feeding and resting grounds for resident and migratory birds.

Guests can discover this natural heritage through guided birdwatching and lagoon excursions, with an emphasis on observing wildlife respectfully and preserving the tranquillity of its habitat.

Discover the official Ramsar site profile.

The two houses reveal complementary sides of Morocco.

Marrakech invites cultural discovery through its historic riads, architecture, souks and artistic heritage. Oualidia offers a slower rhythm beside the Atlantic lagoon, with nature, seafood and time to unwind.

Together, they create a journey connected by the same intimate scale and personal spirit.

The journey between the two properties takes approximately three hours by private car, depending on traffic and road conditions.

Our team can arrange the transfer as part of your itinerary.

For a balanced first journey, we suggest three nights at La Sultana Marrakech followed by three nights at La Sultana Oualidia.

With a combined stay of six nights or more across both properties, guests can benefit from our package including daily Moroccan breakfast and a complimentary private transfer between the two houses. Please contact our reservations team for details and applicable conditions.

Guests with more time may prefer to extend either stay, allowing additional days for cultural discovery or relaxation beside the lagoon.